Terms and Conditions

Welcome to Swachh Shrot! These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing and using this website, you accept and agree to comply with the following terms. If you do not agree to these terms, please refrain from using our services.

1. General Information
- Swachh Shrot operates the website **swachhshrot.shop**, which offers premium dairy products such as desi ghee for purchase.
- All products sold on this website are 100% authentic and farm-fresh.

2. Use of the Website
- The website is accessible for personal, non-commercial use.
- You must be 18 years or older to make purchases through the website or provide parental consent.
- Unauthorized use or copying of any content or materials from this website is prohibited.

3. Product Information
- We strive to provide accurate information regarding all products listed on our website, including descriptions, pricing, and images. However, occasional inaccuracies may occur. If you encounter an issue, please contact us immediately.
- All our products are sourced sustainably from trusted farms and prepared to meet quality standards.

4. Pricing & Payment
- Prices listed on the website are in INR (Indian Rupees).
- Swachh Shrot reserves the right to change product prices at any time without prior notice.
- Payments must be made through the available payment gateways (e.g., Razorpay, Shopify Payments). By purchasing, you agree that the payment details provided are accurate and valid.

5. Shipping & Delivery
- Orders are processed within 1-2 business days. Delivery timelines depend on your location and courier logistics.
- Shipping charges may apply, and will be clearly mentioned during checkout. Free shipping is available on orders above ₹[Your Threshold].
- Swachh Shrot is not responsible for delays caused by external factors such as courier logistics or weather conditions.

6. Return and Refund Policy
Due to the nature of food products, Swachh Shrot does not accept returns. Refunds are issued only under the following circumstances:
- Damaged or defective items delivered.
- Incorrect product delivered.

To request a refund:
- Notify us within 24 hours of receiving the order.
- Email swachhshrot@gmail.com with your order details and photos of the product.
- Refunds will be processed within 7 business days after review.

7. Intellectual Property
- The Swachh Shrot logo, trademark, and all content, including text, images, and graphics on this website, are the property of Swachh Shrot.
- Reproduction, distribution, or modification of any content without prior written consent is prohibited.

8. Limitation of Liability
- Swachh Shrot shall not be held liable for any damages arising from the use of this website or its products, including but not limited to indirect or consequential damages.
- Consumers are responsible for ensuring that dairy products meet their dietary needs or restrictions.

9. Privacy Policy
Your privacy is important to us. Please review our [Privacy Policy](#) to understand how we collect, use, and safeguard your personal information.

10. Changes to Terms
Swachh Shrot reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on this page.

11. Contact Information
For questions or concerns regarding these Terms and Conditions, please connect with us:
- Email: swachhshrot@gmail.com
- Phone: +91 7003000435
- Address: 12/330, Gwaltoli, Kanpur

By using Swachh Shrot’s website, you agree to abide by these Terms and Conditions. Thank you for choosing Swachh Shrot for your dairy needs!